1- Advocacy, Ethics, and Legal Aspects. Describe a situation related to patient advocacy. Discuss the ethical and legal components of the situation. Share how you would or did advocate for the patient in that situation. Discuss potential barriers to advocacy in the situation. How would you manage the barriers? Cite all references. -2- Communication and Delegation. Describe a time when you experienced a communication breakdown and with whom. What was the situation? What style of communication was used: assertive, aggressive, passive/aggressive, passive? What environmental, biological, or personal or cultural issues may have impacted the communication process (e.g. stereotypes, biases, difference in values, preferences, gender, race and age)? What efforts were made to improve the communication? Were the efforts effective? If not, what other strategies might have been used to improve the communication outcome? In addition to your initial post, describe an example of effective (or ineffective) nursing delegation. What delegation principles were (or were not) followed? What can be learned from this example? Cite all references. -3- Provide an example from your own experience of a conflict situation. Describe the source(s)/reasons for the conflict. Who was involved and what communication styles were used? How did the conflict impact persons directly or indirectly involved? What strategies were used to try to resolve the conflict? Were they effective? What outcomes were achieved? -4- Explain one or more ways nurses can become involved in setting and auditing patient care standards or participating in other quality control/improvement activities within their organization.
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