Human Resources Management (BBA)

By Hala Al Qasab, 991437314

Job Purpose

A child protection worker’s duties include locating and recording any instances of child mistreatment or abuse. Employees in this job must be able to recognise immediate risks and offer living environment that comply with provincial, local, and federal regulations. This position’s goal is to guarantee children are safe and that appropriate measures are made to safeguard their long-term development and health.

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Duties and Responsibilities


· Interfere with families to prevent situations of child abuse

· Plan and execute foster care placements, including last-minute admissions and ongoing monitoring

· Ensure a Safety plan in place that involves engagement and collaboration with family, community organizations evidenced by creative thinking to overcome challenges when necessary.

· Carry out investigation and assessments related to cases of related physical, emotional and/or sexual abuse

· Assess community housing for potential necessary placements of children.

· Provide continues support to children and families

· Provide, as required, on-going monitoring of high-risk children.

· Improve family interaction with specialists between children and their parents

· Assess the safety of children while with their parents, or community organizations

· Gather important relevant information about children and their families in the event of handling any case in terms of their background, and psychological information to help assess the situation.

· Conduct research and write report in relevance to case of most occurring cases; anger management, toilet training and behaviour management.

· Have knowledge about parenting skills and know how to pass it over to help parents improve relationship with their children.

· collaborate with other agencies and community organizations and professionals regarding client issue consulting

· Being able Handle emergency admissions/anxieties of children

· Being able to file all legal procedures and documentation, including all court documentation.

· Prepare court cases with evidence when required.

· Have knowledge to file documents based on organization and ministry standards.

· Attend meeting, conference, and study sessions to keep up to date with government regulations, policy and procedure.



· Bachelor of Social Work Degree (BSW) or BSW equivalency or Diploma is required.

· A class “G” driver’s license and daily access to an insured vehicle required

· Understanding and/or practice in Intake & Assessment and Family Services

· Criminal record check and Vulnerable Sector Screening

· 1+ years of experience in the field of child services

· Decision-making skills to take quick actions ensuring protection of children

· Works well in teams and individually

· A social and patient character of worker.


Working Conditions


· Evening and weekend work

· Working with difficult clients

· Working in possibly violent circumstances

· Long hours of commute might be necessary sometimes

Physical Requirement

· Standing for long hours

· Requires heavy lifting


Human Resources Management (BBA):

Individual Assignment – Week 4 (5%)


Children’s Aid Society (CAS) is a non-profit organization that provides protective services to children up to 16 years of age. The organization’s mission is “To provide social services that protect children and strengthen family life.” Their values include: human dignity, the courage and integrity to take a stand, partnership & teamwork, cultural, racial & individual differences, and professional excellence. CAS has 360 volunteers and 660 employees currently serving thousands of children and their families.


You have been asked by the Director of Human Resources to create a situationally-based interview questionnaire, minimum 10 questions, that can be scored using a behaviourally-anchored rating scale using the following steps as a guide. You are also encouraged to use whatever resources believe are necessary to create a detailed interview questionnaire.


1. Using the job description for the Child Protection Worker created in your week 3 assignment and identify key knowledge, skills and abilities needed by applicants to be successful in this job.

2. For each key knowledge, skill and/or ability, create questions containing a hypothetical situation that someone in this job could encounter

3. Create a five-point rating scale for each question that will help you score candidate answers. Each rating-scale should be numbered from 1 – (poor), to 5 – (excellent) with examples of appropriate answers next to each number (see example below).



Below is a sample question related to the Child Protection Worker job description duty to “ Intervene with families to prevent situations of child neglect and abuse


Q: You received a late-night phone call from a panicked 16-year-old child, who is from one of your client families, who says that she is scared because her parents are fighting. How would you go about dealing with this situation?



Rating Examples of Answers Interviewer Comments
5 – Excellent Tell the child to call 911. Investigate the incident by going to the family residence, along with the police, to determine the facts and act in accordance with the relevant laws, and CAS procedures.  
4 – Very Good (Inserting an answer here is optional)  
3 – Satisfactory Call the police, tell the child to stay on the phone with you until the police arrive, and follow up with the family and the police the following morning.  
2 – Unsatisfactory (Inserting an answer here is optional)  
1 – Poor Ignore the report.  


Students may be asked to present the extent of their work in class. Presentations will not be graded, only the written submissions (unless otherwise noted).

Submit this document electronically via SLATE email before next class. Also note, as per School of Business guidelines, an assignment that is turned in late without approval by the instructor will receive a penalty of 10% per day. After three academic days any assignment not handed in will not be accepted. Please include your names and student numbers on this document.