(1) ReadBest Practices of Total Quality Management
Implementation in Health Care Settings,
which discusses the six outcomes related to the implementation of Total Quality
Management. Of the six, identify the one that you would think would be the most
beneficial to the organization as a whole, and explain your rationale. (2 page-
(2)Journal- 2 page- APA format- Visit theBaldrige Performance Excellence Program website. Under the Baldrige by Sector
menu, click Health Care and select and review the Health Care Criteria for
Performance Excellence PDF (under Resources).Discuss the Leadership component.
(3)Paper â€“ 3-4 page- APA format_ In this moduleâ€™s
readings and on the Baldrige website, it is suggested that a commitment to
quality begins and ends with leadership. Discuss the steps that a leader would
need to take to implement a change in overall quality. As a suggestion, some of
the steps covered in your paper could include initial identification of poor
quality, who should be involved in the improvement process (management,
customers, consultants, etc.), how to get employee buy-in, level of oversight
required and by whom, implementation, etc.
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