1 Module code: BUS020C408S Summative Assessment 2021 Fair CocoaBeans Fair Cocoa Beans produces a variety of packeted chocolate products from its main factory in the UK. Two main packet sizes are available, a smaller one for snack-size sales and a larger one for home baking sales. Fair Cocoa Beans also sells other snack chocolate products (Mars and Ferrero) but both chocolates are by far the best sellers. The Company imports chocolates mainly from USA and Italy. Business has fared well since the Company set up production in 2018. Indeed, there has been a steady increase in net profits every year since start up. Recently the Company has noticed various trends among customers, including an increasing interest in healthy snacks. One of the older machines in the production line seems to be labouring and breaks down more regularly these days. Accordingly, as a work placement from the University of Roehampton, you have been set a number of tasks, the results of which should be presented in business report format for Fair Cocoa Beans (word length 2000, excluding graphs/figures/references) and written in English. These tasks are detailed in the following pages and generally concern (in alphabetical order): • Customer information • Production information • Quality assurance information • Recommendations for factory improvement • Summary chocolate information Your report should not be simply be a list of tasks. Rather, it should read as a professional business report with an introduction, sections, summary, references and appendices, all in Word format. All tasks are worth ten marks each. 2 Module code: BUS020C408S Task 1 You have been asked to write a brief overview of Cocoa Beans and specifically the Switzerland Cocoa Beans industry and you have found a suitable report Exporting Cocoa to the UK Report (Note: This report is also available in Moodle). Write a brief overview based on the two sections Cocoa Beans and Switzerland Cocoa Beans Industry. Your overview should be no more than two paragraphs. You should not copy verbatim the information contained in the report. The proper Harvard reference for this report should be included as one of your references in task 10. Task 2 Fair Cocoa Beans has provided you with current information about Top Chocolate Sales locally and globally of chocolate suppliers’ volume of Cocoa Beans production, some of which goes into exports to the UK and some into local USA use. The figure below represents Top Chocolate Sales. Using an EXCEL spreadsheet: a) Generate a clustered column for Global Sale productions. Having received further information about Nestle Global Potential Sales in particular and using the table below: 3 Module code: BUS020C408S Years Nestle Global Potential Sales 2015 17690 2016 15820 2017 18965 2018 29932 2019 39000 2020 39900 b) Produce an appropriate scatter diagram based on the Nestle table. Use your diagram to make a linear forecast of Global Sale productions. Task 3 Having gained a better understanding of the cocoa beans market, you decide to start analysing the largest European cocoa bean importers Figure 3. A good starting point can be found at CBI website: Unfortunately, the chart (figure 3) contained in the website is not clear although it does contain good value information about main importers of Cocoa Beans. Therefore, you have decided to make your own table based on the Netherlands. From your graph, create a line chart for Cocoa Beans. Give a brief summary of the potential expansion to this country. Task 4 Currently, all of Fair Cocoa Beans’ operations are carried out on two separate production lines, one driven by a new machine and the other by a relatively older machine. Recent monitoring of each machine show that the probability of failure in the new one is 0.2 % and in the old one is 0.8 %. Given that the quality assurance department insists on a probability of 99.999% that at least one machine is working at all times, advise Fair Cocoa Beans if this condition is being satisfied. Task 5 The idea of buying a new machine to replace the older one arose at the last management team meeting. The older one would not be sold but could be used as backup if necessary. If Fair Cocoa Beans does decide to replace the older machine and buy a new one, the finance dept has indicated that the maximum monthly payment they could afford, based on current profit forecasts for the next six years, would be £2000 p.m. The Company’s bankers would be able to offer an interest rate of 7% to borrow the £98,000 cost of the new machine. What range of months would you recommend that the loan is taken over to keep within Fair Cocoa Beans’ budget? Task 6 4 Module code: BUS020C408S Fair Cocoa Beans makes packets of chocolates in its factory in the UK and currently uses two machines to fill the packets. A sample of 30 packets from the first machine has a mean weight of 180 g and a standard deviation of 40 g. A sample of 40 packets from the second machine has a mean weight of 170 g and a standard deviation of 10 g. State the six-point procedure for hypothesis testing and test if the two machines are comparable in terms of putting the same amount in packets? Task 7 The company has asked you to complete a Pros & Cons table similar to the one shown in figure T7) to help in deciding about buying a new machine to replace the old one. Update the table and include it in your report. Should we buy a new machine? Pros Score/10 Cons Score/10 Total Pros Total Cons Average Pros Average Cons Figure T7. A ‘pros and cons method’ table for buying a new machine. Task 8 The company monitors customer satisfaction via social media and through its website. Each customer is asked to complete a short survey containing the questions shown in figure T8. 5 Module code: BUS020C408S Figure T8. A short customer questionnaire. Latest results are contained in the Excel File “Task 8” contained in Moodle. Use Excel to calculate respectively the average values for freshness, tastiness and recommendation for each type of chocolate and briefly summarise your findings. Task 9 Fair Cocoa Beans has considered possibly expanding its product lines to include Nestle and Mondelez snacks. Prepare a brief initial SWOT analysis about this possible expansion (only two issues in each of the SWOT categories). 6 Module code: BUS020C408S Task 10 Based on all the data you have considered in Tasks 1-9, summarise in just one or two paragraphs your most important findings. Also, check the overall structure and presentation of your report (see the Brief in Moodle for more details), including your key references in Harvard style. 


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