Chapter 7Performance Appraisal: Measurement, Assessment, and Management Learning ObjectivesAfter reading this chapter, you should be able to do the following:
•Use a holistic approach to define work performance and identify its dimensions.
•Discuss the outcomes of effective performance appraisal.
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•Apply the concepts of validity and reliability to performance measurement.
•Describe various commonly used performance appraisal methods.
•Link performance appraisal with other functions within the HRM process.
•Identify emerging trends, opportunities, and challenges in performance appraisal.
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