Case Study : PRINCE2

Project Name: Consolidating data centre operations with zero business disruption for Woolworths.

Project Description: The client, a large organisation with a market capitalisation of $56 million briefed Telstra to implement a new state-of-the-art data centre for its entire North American operations capable of supporting strategic growth and expansion.

The client faced the following challenges:

· After securing $6 million in funding approval and identifying an 8,000 square foot new facility location, they still lacked a proven resource with a prior data centre move experience to lead this 10-month, time-sensitive initiative.

· The company did not have an in-house resource with these capabilities and knew they needed the right person to manage this high-visibility data centre move that would serve as the cornerstone of their future efforts to consolidate other data centres worldwide and modernise their infrastructure.

Project Funding: Woolworths is willing to spend $6 million over a period of 1 year for moving the data centre.

Project Approach:

With an established vendor relationship already in place, the company turned to Telstra, who provided an expert program manager with extensive data centre move experience. Telstra’s program manager led a team of technical IT and engineering resources, working with additional external resources involved in the program. The first course of action taken by Telstra’s program manager was to divide the 10-month program into four distinct components with clear objectives as follows:

· Build a new state of the art 8,000 square foot facility.

· Relocate 225 physical and virtual servers along with the supporting network infrastructure to the new data centre.

· Perform leasehold improvements on the existing office space and relocate 70 employees from the old data centre to their new office space in the company’s main office campus.

· Decommission the old data centre and hand it back.

Telstra’s program manager reported directly to the head of the Company’s Global Program Management Office (PMO) and worked closely with the Company’s Chief Technology Officer for North America as the project sponsor of the initiative. A key attribute of Telstra’s program manager was the ability to work with all groups – from construction trades to union staff, to senior executives – possessing a genuine understanding of what each group was doing to accomplish the objectives of the program.

 Project team:

Telstra will be complete this project with:

1 Project Manager

2 Business Analysts

2-3 Developers

2-3 Testers (1 senior tester, 1 Functional tester, 1 Technical tester)

1 Project Coordinator

 

Questions:

1. Define the start and endpoint of this project.

1. Define all the six aspects of project performance for this project.

1. Find out the four integrated elements of PRINCE2 from this project.

1. Apply the seven different PRINCE2 Principles for this project.

1. Apply the business case theme for this project.

1. How you will manage the risk of this project?

1. Apply the four key concepts of risk management for this project.

1. Define the below items according to the quality theme for this project.

1. Quality planning and assurance

1. How we will define that, we developed as per the customer expectations.

1. What is the acceptance criteria of this project?

1. Define the roles and responsibilities of the below members in this project.

1. Woolworths

1. Telstra

1. Project Manager

1. Developers

1. Testers

1. Explain the below things as per the change theme.

1. Explain the change control approach for this project.

1. Explain the issue register and issue report for this project.

1. Categorise different issues for this project.

 

1. Apply the progress theme for this project.

1. How the daily log and lessons log are useful in this project?

1. Why key management is important for this project?

1. What activity we will perform when we will close this project?

1. Implement the agile approach for this project.

1. When we will combine PRINCE2 and the agile way of working, what benefit we will get in this project?

1. According to agile context, find the 4 focus area from this project.

1. Apply the six aspects of a project in this project according to agile context.

1. Tailor the PRINCE2 principles, themes, processes and list out only required principles, themes and processes as per this project.

1. Explain the products to a project view in an agile context for this project.