Perceiving Tone in Communication

Jana works in a long-term care facility that cares for all types of patients. She receives emails from multiple co-workers throughout the day, and today
she receives the following email from Sean:
“Hi Jana,
I noticed that I DIDN’T receive your monthly report yesterday. I NEED to get it as soon as possible TODAY so that I can finish the final report.
Thanks, Sean”
Write a 175- to 260-word response to the following prompts:
Explain how Jana might perceive the tone of this email.
Describe whether you perceive Sean’s tone to be appropriate or inappropriate.
Provide an example of a more effective communication method to use in this situation.

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